Welcome to the BookYourGuestHouse.com Help Centre

We're here to make your travel experience smooth and hassle-free. Whether you're looking for a guest house, managing a booking, or listing your property, you'll find answers to the most common questions below.

If you can't find what you're looking for, our support team is always happy to assist.

For Travelers

How do I search for a guest house?

Use the search bar on our homepage to search by:

1. City
2. Locality
3. Landmark
4. Temple
5. Tourist destination

Browse the available properties, compare amenities, and choose the one that best suits your needs.

How do I book a guest house?

1. Search your destination.
2. Select a property.
3. Review the room details, amenities, and policies.
4. Choose your check-in and check-out dates.
5. Complete your booking using the available payment option.

A booking confirmation will be sent to your registered email address and/or mobile number.

How can I contact a guest house?

Each property page includes the available contact details, such as:

1. Phone Number
2. WhatsApp (where available)
3. Email Address (if provided)
4. Property Address

Can I cancel my booking?

Yes. Cancellation depends on the property's individual cancellation policy.

Please refer to the Cancellation Policy displayed on the property page and your booking confirmation.

How do I request a refund?

If your booking qualifies for a refund, contact our support team with:

1. Booking ID
2. Registered Mobile Number
3. Registered Email Address

Refunds, if applicable, will be processed according to the property's cancellation policy.

How do I modify my booking?

If you need to change your travel dates, room type, or number of guests, please contact us as early as possible. Changes are subject to property approval and availability.

Are all guest houses verified?

We strive to list genuine properties and continuously improve the quality of our listings. Travelers are encouraged to review the property details, ratings, and policies before confirming a booking.

For Guest House Owners

How can I list my property?

Listing your property is simple:

1. Click List Your Guest House.
2. Complete the registration form.
3. Submit your property details and photos.
4. Our team will review your submission.
5. Once approved, your property will be published.

Is listing free?

Depending on our current onboarding program, listing may be free or subject to applicable plans. Please contact our partnership team for the latest details.

What information is required?

Please keep the following ready:

1. Property Name
2. Complete Address
3. Contact Number
4. Email Address
5. Property Photos
6. Room Details
7. Amenities
8. Check-in / Check-out Timings
9. Pricing
10. GST details (if applicable)

Can I update my property information?

Yes. You can request updates to your property information, pricing, availability, photos, and amenities through your account or by contacting our support team.

Payments

Which payment methods are accepted?

Available payment methods may include:

1. UPI
2. Credit Cards
3. Debit Cards
4. Net Banking
5. Wallets

Available options may vary depending on the property and booking type.

Is online payment secure?

Yes. Payments are processed using secure payment gateways with industry-standard encryption to help protect your payment information.

Contact Support

Need additional assistance?

Customer Support

📧 Email: dhirajbharadvaja@gmail.com

📞 Phone: +91-9071189154

🕒 Support Hours: Monday–Saturday, 9:00 AM – 7:00 PM (IST)

🌐 Website: www.bookyourguesthouse.com

Still Need Help?

If your question isn't answered here, please contact our support team. We'll do our best to assist you and ensure your journey with BookYourGuestHouse.com is smooth, comfortable, and enjoyable.

Thank you for choosing BookYourGuestHouse.com.