Cancellation Policy


Effective Date: 01 Aug 2026


At BookYourGuestHouse.com, we understand that travel plans may change unexpectedly. This Cancellation Policy explains how cancellations, refunds, and booking modifications are handled for reservations made through our platform.

Please read this policy carefully before confirming your booking.


1. General Cancellation Policy

Cancellation terms may vary depending on the guest house, homestay, serviced apartment, or accommodation provider. The cancellation policy applicable to your booking will be displayed on the property page and during the booking process.

By completing your booking, you agree to the cancellation terms of the selected property.


2. Free Cancellation

Some properties offer Free Cancellation within a specified period before check-in.

If your booking qualifies for free cancellation:

  1. You may cancel within the allowed time without any cancellation charges.
  2. Any eligible refund will be processed according to the property's cancellation policy.


3. Standard Cancellation

If free cancellation is not available or the cancellation deadline has passed, cancellation charges may apply.

Typical examples include:

Cancellation TimeTypical Outcome*
Within Free Cancellation PeriodFull Refund
3–7 Days Before Check-inPartial Refund
Less Than 24–48 Hours Before Check-inRefund may not be available
After Check-in DateNo Refund

*Actual terms depend on the property's individual cancellation policy.


4. Non-Refundable Bookings

Certain promotional offers, discounted rates, festival bookings, or special packages may be marked as Non-Refundable.

For these bookings:

  1. Cancellation charges may be 100% of the booking amount.
  2. Date changes may not be permitted unless approved by the property.


5. Booking Modifications

If you need to change:

  1. Check-in date
  2. Check-out date
  3. Number of guests
  4. Room type

Please contact our support team as early as possible.

Changes are subject to:

  1. Property approval
  2. Room availability
  3. Applicable price differences


6. Refund Processing

If a refund is approved:

  1. Refunds will be processed using the original payment method whenever possible.
  2. Processing time depends on your payment provider and banking partner.
  3. Any applicable gateway or processing charges may be deducted where disclosed and permitted.


7. Property-Initiated Cancellation

If a property is unable to honor your confirmed reservation due to unforeseen circumstances:

  1. We will make reasonable efforts to help you find a suitable alternative, subject to availability.
  2. If no suitable alternative is accepted, eligible refunds will be processed according to the circumstances.


8. Force Majeure

Neither BookYourGuestHouse.com nor the property shall be responsible for cancellations or service interruptions caused by events beyond reasonable control, including but not limited to:

  1. Natural disasters
  2. Floods
  3. Earthquakes
  4. Government restrictions
  5. Epidemics or pandemics
  6. Civil disturbances
  7. Transportation disruptions

In such situations, refunds or rescheduling will depend on the property's policy and the specific circumstances.


9. Festival and Peak Season Bookings

Bookings during festivals, public holidays, and peak travel seasons may be subject to stricter cancellation policies.

Please review the cancellation terms shown on the property's booking page before making your reservation.


10. How to Cancel a Booking

You can request a cancellation by:

  1. Logging into your BookYourGuestHouse.com account (if available)
  2. Contacting our customer support team
  3. Emailing us with your booking details

Please include:

  1. Booking ID
  2. Guest Name
  3. Registered Mobile Number
  4. Registered Email Address


11. Need Assistance?

If you have any questions regarding your booking or cancellation, we're here to help.

Customer Support

📧 Email: dhirajbharadvaja@gmail.com

📞 Phone:

🌐 Website: www.bookyourguesthouse.com


Disclaimer


BookYourGuestHouse.com is a booking platform that connects travelers with accommodation providers. Individual properties may have their own cancellation and refund policies. The policy displayed during the booking process for your selected property will apply to your reservation.


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