Cancellation Options

Cancellation policies can vary by property, since you're booking directly with independent guest house owners rather than a single hotel chain. To cancel or change a booking Please contact us with your booking details (name, guest house, and dates) as soon as possible, and we'll coordinate with the host on your behalf. The sooner you reach out, the more likely a full or partial refund can be arranged. Refunds for online payments If you paid online and your cancellation is approved by the host, refunds are processed back to your original payment method. Processing times depend on your bank, but typically take 5-7 working days. We're working on making self-service cancellation available directly from your booking confirmation in the future. For now, contacting us directly is the fastest way to sort out any changes.